What a joy to deal with these folks. I was searching for some hard to find brushes for an 20 year old cabinet drill. The young lady who helped me went above and beyond to not only make sure I had the correct parts, but sent them out that same day. I would definitely order from Kauffmans in the future. Thank you for great price and service.

I needed a replacement shoe and bracket assembly for my 26 year old Porter Cable reciprocating saw. The part is no longer made and I scoured the internet with the part number. Every lead was a dead end as they were no longer in stock. I found one on Ebay that was rusty and beat up for $60. By sheer luck I came upon your business and sent an inquiry (close to the end of business hours) to see if the part number would match. Within minutes there was a response that staff wanted to confirm and would follow up in the morning. The following morning I received an email with photos of the part and the added good news that there was more than one in stock, and the price was more than fair. The customer service was fantastic and I received the part within 2 days. The Smarties in the box were an added bonus.

Excellent! Ordered on 06/16, received on 06/18 and the Smarties were a sweet bounus. Kauffman Family Tool Repair has been added to my list of preferred vendors!